Terms & Conditions

1. Introduction and Agreement

Welcome to 7game, Bangladesh's trusted online gaming platform. These Terms & Conditions constitute a legally binding agreement between you (the player) and 7game governing your use of our website, mobile interface, and all associated gaming services. By creating an account or accessing any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

These terms apply to all users of 7game, including visitors who browse without registering, registered members, and active players. If you do not agree to any part of these Terms & Conditions, you must immediately discontinue use of the 7game platform. We reserve the right to update or amend these terms at any time, and continued use of the platform constitutes acceptance of any revised version.

2. Eligibility Requirements

To register and maintain an active account on 7game, you must satisfy all of the following eligibility conditions:

• You must be at least 21 years of age. 7game strictly enforces the 21+ age restriction and reserves the right to request identity verification documents at any time.
• You must be accessing 7game from a jurisdiction where online gaming is not explicitly prohibited. It is your sole responsibility to ensure that online gaming is permitted under the laws applicable to you.
• You must register only one account per person. Operating multiple accounts, whether under the same or different identities, is strictly prohibited and will result in immediate suspension.
• You must not be an employee, contractor, director, or associate of 7game, or an immediate family member of such a person, when wagering on any 7game product.

7game reserves the right to close any account that fails to meet these eligibility requirements. Any funds held in such an account will be handled in accordance with applicable regulations and our internal review process.

3. Account Registration and Security

When registering for a 7game account, you are required to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials at all times. Specifically:

• You must not share your username or password with any third party. 7game will never ask for your password via email, telephone, or any other channel outside the secure platform login.
• You must notify 7game support immediately if you suspect any unauthorised access to your account. We recommend using a strong, unique password and enabling any available two-factor authentication options.
• All account activity conducted via your credentials is deemed to be carried out by you. 7game cannot be held responsible for losses arising from unauthorised account access where reasonable security precautions were not taken by the account holder.
• Know Your Customer (KYC) verification may be required before withdrawals are processed. You agree to provide any documents requested, including national ID, passport, or proof of payment method ownership.

7game reserves the right to suspend or permanently close accounts where false or misleading registration information is detected. Any balance remaining in a fraudulently registered account may be forfeited following investigation.

4. Deposits, Withdrawals, and Payment Methods

7game supports a range of payment methods suited to Bangladesh-based players, including bKash, Nagad, Rocket, Upay, and local bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. The following conditions apply to all financial transactions on the platform:

• All deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted and will be reversed upon detection.
• Withdrawals will only be processed to the same payment method used for the original deposit, subject to successful KYC verification. Withdrawal processing times may vary depending on the chosen method and current workload.
• Minimum and maximum deposit and withdrawal limits apply and are displayed at the point of transaction. These limits may be adjusted without prior notice based on account standing and verification status.
• All transactions are conducted in Bangladeshi Taka (৳ / BDT). Currency conversion, where applicable, will be performed at the prevailing exchange rate at the time of the transaction, and 7game does not accept liability for any exchange rate fluctuation.

7game employs SSL encryption and secure payment gateway protocols to safeguard all financial data. However, you are responsible for ensuring that your own device and network are secure when making transactions.

5. Bonuses and Promotional Offers

7game periodically offers welcome bonuses, reload bonuses, free spins, and other promotional incentives to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:

• Bonus funds are subject to wagering requirements that must be met before any withdrawal of bonus-derived winnings is permitted. Standard wagering requirements and rollover conditions will be stated clearly on each promotion page.
• Only one welcome bonus is available per player, per household, and per payment method. Attempting to claim multiple welcome bonuses using different accounts or payment details constitutes abuse and will result in forfeiture.
• 7game reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice. Such changes will not affect bonuses already validly claimed and in active use by eligible players.
• Bonuses may not be transferred between accounts and hold no cash value unless explicitly converted through a completed wagering requirement cycle.

6. Game Rules and Fair Play

7game offers a diverse library of casino games, live dealer tables, sports betting markets, and crash games from leading providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. The following rules govern all gameplay on the platform:

• All games on 7game use certified Random Number Generator (RNG) technology or, in the case of live dealer games, are conducted by trained human dealers operating under transparent conditions. Return-to-Player (RTP) percentages are available for each game category upon request.
• Sports betting results are settled based on official match outcomes verified from authoritative sports data sources. For cricket markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — settlement follows the official scorecards of the relevant governing body (ICC or BCB).
• Any technical malfunction, disconnection, or software error that affects the outcome of a game round will be investigated by 7game. If a round cannot be definitively completed due to such an error, all wagers for that round will be voided and stakes returned to the player's account.

7game is committed to providing a fair, transparent, and enjoyable gaming environment for all players in Bangladesh. Our fair play certification and SSL encryption ensure that your gaming experience meets the highest standards of integrity and security.

7. Responsible Gaming

7game takes its duty of care to players very seriously. We are committed to providing tools and resources that support responsible gaming practices. If you feel that gambling may be affecting your wellbeing or finances negatively, we strongly encourage you to take advantage of the following measures:

• Deposit Limits: You may set daily, weekly, or monthly deposit limits on your account to manage your spending. Requests to lower an existing limit take effect immediately; requests to raise a limit are subject to a mandatory 24-hour cooling-off period.
• Self-Exclusion: Players who wish to take a break from gaming may request a temporary time-out of between 24 hours and 6 weeks, or apply for a permanent self-exclusion. During any self-exclusion period, your account will be locked, no promotional materials will be sent, and no override will be granted.
• Support Resources: If you are concerned about your gaming behaviour, please contact our support team at [email protected]. We also recommend independent support organisations that specialise in problem gambling assistance.

8. Prohibited Conduct

To protect the integrity of the platform and the experience of all users, the following actions are strictly prohibited on 7game. Violation of any prohibition listed below may result in immediate account suspension, permanent exclusion, and forfeiture of any balance or pending winnings:

• Colluding with other players to manipulate game outcomes, exploit bonus structures, or gain an unfair advantage through coordinated betting strategies.
• Using automated bots, scripts, algorithms, or any software tool designed to simulate human gameplay or interact with the platform in a manner not intended for ordinary player use.
• Attempting to hack, penetrate,disrupt, or reverse-engineer any part of the 7game platform, including its security infrastructure, payment systems, or game logic.
• Engaging in any form of money laundering, fraudulent chargebacks, or misuse of payment systems in connection with your 7game account.

7game cooperates fully with law enforcement and regulatory authorities in investigating suspected fraud, money laundering, or other illegal conduct. Accounts under investigation may be suspended without prior notice for the duration of the inquiry.

9. Intellectual Property

All content available on the 7game platform — including but not limited to software, text, graphics, logos, game assets, audio, video, and interface design — is the exclusive property of 7game or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial recreational gaming purposes.

You may not copy, reproduce, distribute, modify, create derivative works from, or publicly display any platform content without the prior written consent of 7game. Unauthorised use of any 7game intellectual property may result in civil and criminal liability.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 7game, its directors, employees, agents, and technology partners shall not be liable for any of the following:

• Any loss of funds arising from the outcome of games, sporting events, or other wagering markets, where such outcomes are determined by chance, skill, or a combination thereof, in accordance with the applicable game rules.
• Any indirect, incidental, special, or consequential damages arising from your use or inability to use the platform, including loss of data, loss of profits, or service interruptions caused by technical failures beyond 7game's reasonable control.
• Any losses arising from a player's failure to comply with these Terms & Conditions, including losses resulting from account suspension or closure due to a breach of the eligibility requirements or prohibited conduct rules.

11. Privacy and Data Protection

7game is committed to protecting your personal data. All information collected during registration and gameplay is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these terms, you also consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. We encourage you to review the Privacy Policy regularly to stay informed of any updates.

12. Amendments to These Terms

7game reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered players via the email address associated with their account or via a prominent notice on the platform. Your continued use of 7game after any amendment constitutes your acceptance of the revised terms.

It is your responsibility to check these Terms & Conditions periodically. The date of the most recent revision is indicated at the top of this document. If you do not agree to the revised terms, you must cease using the platform and, if applicable, close your account by contacting our support team.

13. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these terms that cannot be resolved through direct communication with 7game's support team will be referred to binding arbitration. 7game is committed to resolving all player complaints fairly and transparently. If you have a complaint, please contact [email protected] in the first instance, providing full details of the issue. We aim to acknowledge all formal complaints within 48 hours Bangladesh Standard Time (BST, UTC+6) and to resolve them within 14 business days.

14. Contact Information

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the 7game support team. Our email address is [email protected]. Support is available seven days a week and we aim to respond to all enquiries within 24 hours Bangladesh Standard Time. Please include your registered username and a clear description of your query in all correspondence to help us assist you as efficiently as possible.